Frequently Asked Questions
Everything you need to know about your Pipedream Apparel order.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer express shipping options at checkout if you need your fresh threads sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, Pipedream Apparel ships worldwide! International delivery times vary by location, usually ranging from 10-15 business days depending on customs.
How should I care for my Pipedream garments?
To keep your apparel looking new, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on printed graphics.
Can I change or cancel my order after it's placed?
Since we process orders quickly, you have a 1-hour window after purchase to request changes or cancellations by contacting our support team.